Terms of Service

About these terms

These terms apply to your use of this website, operated by Texas AC Pro LLC, doing business as Texas AC Pro (“we,” “us,” or “our”). By browsing the site or sending an estimate request through it, you agree to them. If you do not agree, please do not use the site.

These terms are about the website and the estimate process. They are not the construction contract. Once you accept a proposal, the signed agreement for that job — with its scope of work, price, schedule, and payment terms — governs the work itself, and it controls wherever it says something different from this page.

Effective date: [PLACEHOLDER — set to the go-live date]

Using this website

Use the site the way it is meant to be used: read about the work, look at the service pages, and send a request if you want a price. What you agree not to do:

• Submit false or misleading information, or send a request in someone else's name or for a property you have no right to.
• Use the estimate form for anything other than an actual enquiry — no sales pitches, no bulk or automated submissions, no attempts to defeat the spam protection.
• Scrape, copy, or republish the site's photographs, page copy, or structure for another contractor's website.
• Probe, scan, or interfere with the site or the systems behind it, or try to reach any part of it you were not given access to.
• Upload anything containing malware, or anything unlawful, threatening, or infringing.

The text, photographs, logos, and layout on this site belong to us or to whoever licensed them to us. You are welcome to read, print, and share pages for your own use as a homeowner. Everything else needs written permission.

What the information here is, and is not

The service pages describe how this kind of work is generally done — what a capacitor failure looks like, why a system is sized by load calculation rather than by copying the old unit, why a refrigerant leak gets found before it is topped up. It is general information written for homeowners, not a professional inspection, an engineering opinion, a code determination, or advice about your specific property.

No page on this site creates a contractor-client relationship. That starts when we have both signed a proposal for a specific job.

Estimates are not binding contracts

What an estimate is based on

An estimate is our good-faith price for the work we can see and verify at the time we prepare it — measurements taken on site, the condition of what is visible and accessible, the materials specified in the proposal, and the material and labor costs on that date. It is an offer to do a defined scope of work for a stated price. It is not a contract until both sides sign one, and neither side is bound until then.

Rough numbers given over the phone, by email, or from photographs are approximations only. Anything priced without a site visit should be treated as a budget range, not a quote.

Hidden conditions and change orders

HVAC work routinely uncovers things nobody could see from the outside. A heat exchanger that turns out to be cracked once the unit is opened. Ductwork that is undersized or disconnected inside a wall or attic. A line set that cannot be reused with the new refrigerant. Electrical supply or a flue that is not to current code and has to be corrected before the inspector will pass the job.

When that happens, we stop, show you what we found, and price the additional work before we continue. Any change to scope or price is put in a written change order that you approve before we carry it out. We do not run up extras and hand you a surprise at the end.

How long a price holds

Unless the proposal says otherwise, an estimate is valid for [PLACEHOLDER — number of] days. Equipment prices — condensers, air handlers, furnaces, refrigerant — move, and past that window we may need to re-price. Availability matters too: a discontinued model, a backordered unit, or an equivalent substitution can change the price or the schedule, and we will tell you before ordering.

Deposits, progress payments, and final payment terms are set out in the signed agreement for your job. [FILL IN THE DEPOSIT AND PAYMENT TERMS, AND CONFIRM THEY COMPLY WITH THE APPLICABLE STATE LIMITS ON HOME-IMPROVEMENT DEPOSITS AND CANCELLATION RIGHTS.]

Scheduling, permits, and access

Start dates and durations in a proposal are estimates. Exterior work is weather dependent — a condenser does not get set during a lightning storm, and a system cannot be charged accurately in the wrong conditions. We would rather move a day than commission something that fails early.

• Permits and inspections are scheduled by the municipality, and their timing is not something we control.
• Where an HOA or a historic district has to approve materials or colors, that approval is the homeowner's to obtain unless the proposal says we are handling it.
• We need safe access on work days — a clear driveway, a way to reach the attic, closet, or outdoor unit, pets secured, and power available where the scope requires it.
• Commissioning is part of the schedule, not padding. Evacuation, charging, and airflow balancing each need their stated time before the system is handed over.
• Delays caused by weather, permitting, supply shortages, or restricted access extend the schedule without either side being in breach.

Warranty scope

Workmanship

We warrant our own labor — the installation itself — for [PLACEHOLDER — number of] years from substantial completion, on the terms written into your signed agreement. If something we installed fails because of how it was installed, we come back and correct it. The specific length and terms for your job are the ones in your agreement, not the placeholder here.

Materials

Materials carry the manufacturer’s own warranty, not ours. Those warranties belong to you, and their terms, exclusions, registration deadlines, and transfer rules are set entirely by the manufacturer. We will pass along the documentation and help you file a claim, but we cannot extend, shorten, or override what a manufacturer offers.

What a workmanship warranty does not cover

• Storm, hail, wind, fire, flood, impact, or other damage from outside the installation.
• Normal wear, expected efficiency loss as equipment ages, operating noise within the manufacturer's specification, and weathering of an outdoor unit's cabinet finish.
• Damage from missed maintenance — filters never changed, a condensate drain left to block, coils never cleaned.
• Work altered, repaired, or added onto by someone else, including thermostats or accessories wired in by another contractor.
• Materials the homeowner supplied, and existing structures or systems we did not install or were not asked to replace.
• Pre-existing conditions the proposal specifically excluded, and consequential damage such as lost use or storage costs.

Making a claim

Tell us as soon as you notice a problem — call or email using the details at the bottom of this page, describe what you are seeing, and send photos if you can. We will arrange to look at it. Please do not have someone else open up or repair the work first: it can make the cause impossible to determine and may void coverage. Warranty coverage assumes the job has been paid for in full under the agreement.

Limitation of liability

This website is provided as it is. We work to keep it accurate and available, but we do not promise it will be uninterrupted, error-free, or current in every detail, and we are not liable for a decision made purely on the strength of a page here rather than an on-site assessment.

To the fullest extent the law allows, our liability arising out of the work is limited to [DESCRIBE THE CAP — COMMONLY THE AMOUNT PAID FOR THE JOB IN QUESTION], and we are not liable for indirect, incidental, or consequential losses. Nothing here limits liability that cannot lawfully be limited — including liability for death or personal injury caused by negligence, or for fraud. Several states also restrict how far a contractor may limit warranty or liability in a home improvement contract. [HAVE COUNSEL CONFIRM WHAT IS ENFORCEABLE IN EVERY STATE WHERE WORK IS PERFORMED.]

Governing law and disputes

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules, and any dispute will be brought in the state or federal courts located in Fort Bend County, Texas. [DECIDE WHETHER TO REQUIRE MEDIATION OR ARBITRATION FIRST, AND HAVE COUNSEL DRAFT THAT CLAUSE — DO NOT ADAPT ONE FROM ANOTHER COMPANY.]

If any part of these terms is found unenforceable, the rest stays in force. Not enforcing a term on one occasion does not waive it.

Changes to these terms

We may update these terms as the business or the law changes. The current version always lives at this address, with the effective date at the top. Changes apply going forward — they do not rewrite an agreement that was already signed for a job in progress.

How to reach us

Questions about these terms, an estimate, or a warranty concern all go to the same place:

[ADD THE STATE CONTRACTOR LICENSE OR REGISTRATION DETAILS, IF THE STATES SERVED REQUIRE THEM TO BE DISPLAYED. DO NOT PUBLISH A LICENSE NUMBER, INSURANCE CARRIER, OR BOND UNTIL IT HAS BEEN VERIFIED AGAINST THE ACTUAL PAPERWORK.]